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Notes from the practice — on safeguards, grievance mechanisms and doing research well in the Cambodian context.

Discussing grievance mechanism design

Featured · Grievance mechanisms · 6 min read

The Building Blocks of GRMs

Most project documents describe a grievance mechanism. Far fewer describe one that a farmer in a project village could actually use. This piece walks through the components that decide the difference — accessible uptake channels, realistic timelines, confidentiality for sensitive cases, and a credible route to closing the loop.

Drawn from reviewing GRM performance across 22 World Bank IPF projects and AIIB’s implementation portfolio.

In preparation

What we are writing about next.

Short, practical pieces for project teams — no policy restatement, just what we have learned applying these frameworks in Cambodia.

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Coming soon · Safeguards

Screening well: getting categorisation right the first time

Why so much rework in ESF and SPS projects traces back to a screening decision made too quickly.

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Coming soon · Gender & inclusion

GEDSI audits: what an honest one looks like

Lessons from auditing an international organisation’s own workplace culture, not just its programmes.

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Coming soon · Research methods

Baselines that survive the endline

Designing indicators and sampling frames now so the comparison still works in three years.

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